The Loyalty program supports the following types of points. According to your plan type, you can have one or both point types:
- Status points
- Spend points
Status points are used to determine the tier of a member. The more points members collect, the higher tier they can get.
- Bronze tier 0 points
- Silver Tier 1000 points
- Gold Tier 2000 points
Status points can have an expiration date:
- They can expire X months from the day they are earned.
- They can expire on the same day as the tier calculation.
- Have no expiration at all.
For more information on point expiration, see Activating your Loyalty account - Points & Benefits Plan and Activating your Loyalty account - Points & Redemption Plan.
Spend points are the currency of the loyalty system. The member can use them as the following:
Used points are deducted from the member’s points balance.
Spend point expiration can be set up by you inside the suite. You can choose the points to expire after a certain time from when the member earned them.