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  • Training
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  • Training Webinars
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    Training Webinars

    Updated: February 21, 2019 16:51

    Webinars give you the possibility to connect in real-time with people from all over the world. Attending training webinars helps you to understand our products better through guided exercises.

    We host a number of webinars worldwide each month, in various languages.

    Contents

    • Webinar format
    • Webinar topics
    • Upcoming webinars

    Webinar format

    Our webinar sessions are conducted by a live trainer and will include participants from different Emarsys clients. 

    These sessions are a great choice for users who prefer a live trainer and interactivity but want to learn from the comfort of their own desks. Participants will have the opportunity to ask the trainer questions via chat throughout the session and are encouraged to follow along with learning exercises in our Training account.

    Webinar sessions are conducted via GoToWebinar. Recordings of the webinar will be provided after the session, so students are able to reference them later. 

    The usual structure of a webinar is: 

    • Welcome and introductions of GoToWebinar functionalities
    • Short product overview
    • Practical exercise in our Training account
    • Q&A

    Each webinar is limited to 15 participants, but the recordings are available for you anyone to watch. Registration closes 2 days before the date of the webinar.

    Looking for private training sessions? Take a look at remote or onsite 1:1 Instructor Led Training options.

    Webinar topics

    We offer webinars on the following topics:

    • Dashboard & Admin
    • Contact Management
    • Visual Content Editor
    • Automation Center
    • Predict
    • Smart Insight
    • Web Channel
    • SMS
    • CRM Ads
    • Incentive Recommendation
    • Reducing Cart Abandonment
    • Relational Data (Fully Managed Service)
    • Bridging the Gap Between Social and Email

    Prerequisites

    To prepare for the webinar, please have a look at our related onboarding video. You can find the list of them here.

    Upcoming webinars

    Here you can find a list of upcoming sessions. Click the title of a webinar for more details.

    Title Details Language Status
    Build a birthday program with a personalized coupon
    11:00 HKT,  22.02.2019
    Trainer: Andrew
    Cantonese
    Registration open
    Strategic Dashboard & Tactics
    15:00 CET,  25.02.2019
    Trainer: Anja
    German
    Registration open
    Start a Cart Abandonment Campaign
    13:00 EST,  25.02.2019
    Trainer: Fred
    English
    Registration open
    Smart Insight
    11:00 CET,  28.02.2019
    Trainer: Anja
    German Registration open
    Strategic Dashboard & Tactics
    13:00 EST,  01.03.2019
    Trainer: Fred
    English
    Registration open
    Re-engaging your customers
    13:00 EST, 25.03.2019
    Trainer: Fred
    English Registration open
    Decreasing Cart abandonment with the Automation Center
    14:30 GMT, 26.03.2019
    Trainer: Eloise
    English
    Registration open
    Incentive Recommendation
    11:00 CET,  29.03.2019
    Trainer: Anja
    German
    Registration open
    Winning back defecting customers in automation
    10:30 GMT, 25.04.2019
    Trainer: Eloise
    English Registration open
    Wegbrechende Kunden zurück gewinnen
    11:00 CET, 30.04.2019
    Trainer: Anja
    German
    Registration open
    Kampagnen personalisieren mit Open Time Content
    11:00 CET, 27.05.2019
    Trainer: Anja
    German
    Registration open
    Omni-Channel Kampagnen
    11:00 CET, 27.06.2019
    Trainer: Anja
    German
    Registration open

    If you have any feedback or would like to suggest a particular webinar topic, please get in touch with your local Client Success Manager who will pass this on to our Training Team.

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