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  • Documentation_-Strategy_- Smart Insight
  • The Smart Insight Screens
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In this section:

  • The Smart Insight Dashboard
  • Customer Lifecycle Report
  • Lead Lifecycle Report
  • Average Order Report
  • Predictive Affinity Report
  • Past Purchases Report
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  • Retention Revenue Impact Report
  • Channel Revenue Impact Report
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    Retention Revenue Impact Report

    Updated: August 28, 2017 14:18

    The Retention Revenue Impact tab shows how much of your total revenue is generated by each lifecycle stage, both in absolute and % terms. In this way you can see how successful your retention marketing strategies are, based on the value of their comparative conversions. You can select the time period form the options above the charts, or drag the slider manually. Hover your mouse over a date to see the exact figures for that period.

    Click the purchase type to the right of the graph to add or remove that purchase type from the graph. The displayed purchase types are shown in bold:

    Whereas the Proportional revenue chart shows you the relative importance of your lifecycle stages, the Total revenue chart gives you a more direct overview of the growth of your business.

    Use the Contact attributes to filter the charts by lifecycle stage or buyer status. In this way you can learn more about which customer types are more valuable for your business and where you should be concentrating your engagement and retention efforts.

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