You have to regularly upload your product and sales data (and store data, if required) files to Smart Insight. You can do that by using our SFTP server, that is the reason why you need to set up an SFTP account.
You should create an SFTP account even if you would like to upload your data through the API.
To have the credentials that are required to access a secure SFTP server to which you will upload your product and sales data regularly, click Create Account.
Please take the following into consideration:
- It is very important to copy and save your password securely once the account has been generated as this is the only time when it is displayed. After clicking Done, your password cannot be retrieved from the Emarsys Platform anymore.
- Due to a change in our back-end, after regenerating your password, you no longer need to send your new password to Emarsys Support in order to update it manually.