Which Product sets are available?
You can choose from the following Product sets:
The personalization service retrieves the item ID from the Web Extend event that triggers the Interactions program but it matches the item ID with the product attributes from your product catalog.
How can I make small adjustments to my campaign?
You can make small adjustments (such as changing the background color of your campaign, an image in the header, the color of a button or the font size) to a distributed Tactics campaign without breaking it.
Do not make changes to the structure of a template created by Emarsys.
To make a small adjustment to your campaign, proceed as follows:
1. Navigate to Channels > Triggered Email, select the Mail Streams tab and open the distributed Triggered Email campaign by clicking the Edit icon.
If the Edit icon is disabled and the This campaign cannot be edited. message is displayed in the tooltip, then you cannot edit the specific campaign. In this case, you have to copy it and you can only edit the copied version.
2. Select the Content Creation step in the bottom and make the changes you need (e.g. to quickly change an image, click the image, then select Image properties).
3. Once you are ready, click Save in the top right corner.
The changes that you have made only apply to this specific campaign. So, if you would like to make the same changes to another price drop or back in stock campaign, then you have to apply the same changes to that campaign.
4. Click the Email Settings step in the bottom and make sure that you have selected the Interactions event trigger source.
5. Activate the mail stream to make it available for selection within the distributed Interactions program.
In the following example, we would like to show you how to change the background color of the CTA button.
1. After opening the campaign, we selected the price drop block and clicked the Open Block Style Settings button.
2. We clicked the color code under CALL TO ACTION - Backgroundcolor, selected another color, clicked Apply, then saved the changes.
3. After applying the changes, the template looks like as follows:
How can I display particular items (e.g. first or second item from my product list) in my campaigns?
You can display specific items in the subject line of your campaigns, including Push or SMS campaigns, by using the following tags:
- The ESL snippet has to be identical with your campaign's Product Source (i.e. Price Drop or Back In Stock and you should use it accordingly:
- In the case of a Back in stock campaign, the ESL snippet will look like as follows:
{{ product_catalog.back_in_stock()[0].variable_name }} - In the case of a Price drop campaign, the ESL snippet will look like as follows:
{{ product_catalog.price_drop()[0].variable_name }}
- In the case of a Back in stock campaign, the ESL snippet will look like as follows:
- In the list below, 0 refers to the first product from your product list. If you would like to display details of the second product, then change 0 to 1.
-
Item title:
{{ product_catalog.price_drop()[0].title }} -
Item original price:
{{ product_catalog.back_in_stock()[0].old_price }} -
Item new price:
{{ product_catalog.back_in_stock()[0].new_price }} -
Item image URL:
{{ product_catalog.price_drop()[0].image_url }} -
Item URL for CTA:
{{ product_catalog.price_drop()[0].link }}