You can manage users added to your account’s IdP user group centrally. However, external users cannot log in to Emarsys with Single Sign-On (SSO) even if it’s accessible among your applications. To enable users who are not added to your user group to login with SSO, you can set up guest mode. Guest mode may also come in handy when you would like to share one of your marketing campaigns with external users.
For more information on logging in with SSO watch the October 2023 Product Release video:
Enabling login with SSO in guest mode in Microsoft Azure
You need to assign Azure roles to external users in the Microsoft Azure user management settings. For more information, refer to the Microsoft Azure documentation.
If you experience any issues with assigning Azure roles to external users, please contact Microsoft Azure Support.
Enabling login with SSO in guest mode in SAP Identity Authentication Service
You need to create new users on the User Management page in SAP Cloud Identity Services - Identity Authentication. Depending on the applications external users would like to access, you either need to:
If you experience any issues with SAP Cloud Identity Services - Identity Authentication, please contact SAP Support.