Before you can start to send emails with Emarsys we need to make sure that your DNS settings, link and image domains and reply mail management are correctly configured to suit your needs.
You can do this in two ways:
- Delegate a subdomain of your corporate domain to us (RECOMMENDED).
- Configure your DNS settings yourself (REQUIRES ADVANCED TECHNICAL SKILLS)
You should discuss these with the Emarsys Implementation Consultant who is managing your onboarding and agree on the best option for you.
If you are unsure as to what these settings are, please read the articles in the references section before you continue.
Delegating your subdomains to Emarsys
Our recommended option is for you to create a subdomain to use for sender authentication and delegate this to Emarsys. In this way you still maintain full control over your domain but we can take care of configuring and maintaining the DNS entries. Emarsys will only use this subdomain for the activities described in this article.
What you need to do
You will need to:
- Create your desired subdomain.
- Create four nameserver (NS) records.
- Inform your Emarsys Implementation Consultant.
Then Emarsys will take care of the rest.
If your company’s domain is example.com, you could delegate a subdomain such as news.example.com or email.example.com. Assuming that you have chosen email.example.com, you will need to create the following NS records:
email.example.com. IN NS ns1.emarsys.net.
email.example.com. IN NS ns2.emarsys.net.
email.example.com. IN NS ns3.emarsys.net.
email.example.com. IN NS ns4.emarsys.net.
Configuring your DNS settings yourself
If your company has the resources to do it themselves, or is unwilling to delegate a domain to Emarsys, you can configure your DNS settings yourself.
In this case, please inform your Emarsys Implementation Consultant and we will provide records for SPF and DKIM authentication and another record for MX and DMARC policy.