This node replaces the Didn’t respond to email and Didn’t click link nodes. You will find the Email behavior check node under the Action nodes. You can check how contacts responded to your email campaigns with this node. This node manages contacts as follows:

• those who match the defined email behavior criteria will continue their journey,
• those who do not match the specified criteria or did not receive your email will exit the program.

Here you can choose from the following options:

• Contact behavior - Only contacts who fulfill the selected criteria will continue their journey:
  • Received an email campaign and did not respond to it
  • Received an email campaign and did not click on a specific link
• Timeframe - This node checks your contacts’ behavior within the selected time period:
  • Anytime in the last 13 months
  • Within a specific time range

• Email campaign - It checks how your contacts responded to the email selected in the previous Send email node.
  • Use the email campaign defined in the previous Send email node - Uncheck this checkbox only if you would like to select another email.

• Link - It checks whether or not your contacts clicked the selected link.

This node is only available in the New Editor. You can forward the participants of your current program to another one starting with the Entry from program node by using this node.

You can quickly open a resource in the New Editor:

You can create multiple programs starting with Form, Data change or New contact nodes that use the same resources in the New Editor.

With the New Editor, you can easily:

• Drag and drop nodes to the canvas:

◦ To connect two nodes, drop a node on the other one.

◦ To insert a node between two nodes, drop it on the arrow connecting the two nodes.

• Add the Finish node to the last nodes automatically, so you don’t need to add it to the program manually.

• Send Time Optimization works with recurring and batch programs only.

• After creating a program, you need to give it a name and save it. (Previously, when you created a program, it was saved and given an automatically assigned name.)

Entry points:

• Anniversary

• Batch email

• Recurring batch email

Response nodes:

• Didn’t respond to email
• Didn’t click link

• Advanced participation settings

• Program testing

• Design Advisor
• Node and program descriptions - the description field is not available within the Program Settings and Node Settings dialogs.
• You cannot rename branches in the A/B splitter node.

Here is what you need to do to test programs in the New Editor:

1. Open the program you would like to test and change the segments to test segments.

2. Activate the program, check the content of the messages and whether its structure is built logically.

What to do next?

If you are satisfied with the results, you can return to your original program as follows:

1. Change the test segments to the original segments.

2. Save your changes. Now your program will send messages to your real target audience.

If you would like to check how contacts are progressing along your program before activating it, proceed as follows:

1. Make sure that there are no channel message and channel distribution nodes in your program.

2. When you are ready, activate the program.

Result:

Now you can check how contacts are passing through your program without sending messages to them.

What to do next?

Here is what you need to do to return to your original program:

1. Copy the active program.

2. Add channel message and channel distribution nodes to your program as required.

3. When you are ready, activate the program.