This article provides information for creating your Overlay Web Channel campaign.
The Overlay Web Channel campaign will appear above your normal website content on the top of it as an extra layer to raise your visitor's attention. For example, you can create an Overlay campaign to:
- Reactivate your inactive customers with offering (personalized) vouchers.
- Create a News letter sign up form for not registered visitors (Based on CRM data).
Web Channel campaign must be enabled for you by Emarsys Support, and requires steps 1 and 2 of the Web Extend Data Collection Scripts to be implemented.
- Selecting a template
- Creating an Overlay campaign
Selecting a template
To create a new Overlay campaign using Web Channel templates, you need to perform the following:
Choose a pre-created, designed campaign. For details, see Selecting your campaign template.
Ensure you set the following:
- For Overlay Web Channel campaign you cannot select Unintrusive messaging, but you can set any other campaign strategies.
- Set the format of your campaign as Overlay.
- Select your editor type according to your needs.
Optionally, you can select a blank campaign.
You can edit or copy an existing campaign listed under the Campaigns tab, if you don't want to create a new one. You cannot edit a campaign, if the status is Running or Publishing or Active and awaiting publishing.
Creating an Overlay campaign
Once you have selected your campaign template, or started to edit an existing one, the creation wizard opens.
1. Campaign settings
2. Define how and where to display the campaign on specific pages or on specific URLs. Currently the overlay is always shown in the middle of the page. See details at the Show on these pages drop-down menu description.
You can check a preview of the selected page in desktop or mobile view.
Click Save and Continue to proceed to the Content page.
Note the following:
In Visual Editor you can do the following:
- Layouts tab: You can filter and select layouts by tags to apply for your Overlay campaign.
- Variables Editor enables you to customize and fine-tune the elements and test your campaign on the Content page.
In HTML editor:
4. Trigger & Scheduling
5. Before activation you can set when and how often you want to display the Web Channel content. For details, see Trigger & Scheduling description.
For Overlay campaigns only you can set the Display Trigger function when to display your campaign:
- When the visitor entering the page after – The campaign will be displayed after the specified time period when the customer visits your website.
- When the visitor leaving the website – The campaign will be displayed when the customers intends to leave your website.
Note, that the delay timer starts once the page where the Overlay campaign is displayed has loaded.