As a quick reminder, here is the onboarding video about Triggering & Scheduling:
Before activation, here you can set when you want to display the Web Channel content, in the following settings:
- Scheduling – Defines the duration of the campaign. The default is a 7 day period starting on the actual day.
- Time zone - By default, scheduling is based on your account's default time zone. To select another time zone for your campaign, click the drop-down.
Display frequency - You can define how many times and how often you want the campaign to appear for a given contact. Frequency filtering is currently implemented on the client side. This means it works per device only provided that the given contact does not delete the local browsing cache. So, if the contact does not delete the local cache, they may still see the 'only-once' campaign on a different device. If the local cache is deleted, the contact will see the same campaign again on the same device.
You can also choose to display a Web Channel campaign once per browser session. Browsers consider each new browser tab as a new session, so Web Channel campaigns appear multiple times, if a contact is browsing your website on multiple tabs.