Automation
Create fully automated, multi-channel customer lifecycle engagement programs.
The Automation Center
- Overview:: Automation Center - Overview
- Overview:: Workspace nodes explained
- Before you start with the Automation Center:: Before you start building programs
- Use cases:: Tips for working with programs
- End-user guides:: Creating programs
- End-user guides:: Program status and actions
Automation Center - Tips & Tricks
- HowTo_Video-What is the Automation Center?
- HowTo_Video-What nodes are available?
- HowTo_Video-What are Participation Settings?
- HowTo_Video-What are Exit Criteria?
- HowTo_Video-When should I use the A-B Splitter node?
- HowTo_Video-How do I connect programs together?
Tactics
- Overview:: Tactics - Overview
- Overview:: Which Tactic do I start with?
- End-user guides:: Tactics - End-user guide
- Acquisition and conversion:: Lead re-engagement
- Acquisition and conversion:: Welcome (new contacts)
- Acquisition and conversion:: Abandoned browse
Real Time Interaction
- Overview:: Real Time Interaction - Overview
- Overview:: Description of Real Time Interaction triggers and nodes
- Overview:: Product catalog updates trigger
- Overview:: Product catalog updates trigger FAQ
- Use cases:: Real Time Interaction use cases
- Use cases:: Tips for working with Real Time Interaction programs