Emarsys Support Center
On these pages you can find news on the Emarsys Platform, links to articles on data protection and security, and details on how to get help.
Browse by section
News
- Announcements:: What's new in the Emarsys Platform?
- Announcements:: Changelog - updates of the platform and the Help Portal
- Announcements:: Release notes - Archive
- iOS 15 update:: What is happening?
- iOS 15 update:: How to sort my deliverability?
- iOS 15 update:: Product-specific advice to handle lack of tracking opens
Coronavirus Updates
- Coronavirus - How Emarsys can support you in this time of turmoil
- COVID-19 - Commercial Insights
- Emarsys Business Continuity summary for COVID-19
- Sending COVID-19 email alerts to opted-out email recipients
- Adapt your marketing to behavioral fluctuations with AI predictions
- Your 3-step guide to customer engagement during COVID-19
General Support Articles
- Good to know:: The Notification Center
- Good to know:: Notification use cases
- Good to know:: Contextual help
- Good to know:: Search tool
- Good to know:: Account troubleshooting - Login errors
- Support at Emarsys:: Emarsys Trust
Technical Reference Articles
Data Protection & Compliance
- GDPR and Data Protection - Overview
- What GDPR means to you as an Emarsys customer
- GDPR FAQs for Emarsys customers
- GDPR and the Emarsys Platform
- GDPR and Web Extend - all you need to know
- Best practices for opt-in