Tactics
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Overview
End-user guides
Acquisition and conversion
- Welcome (new contacts)
- Abandoned cart
- Fast Abandoned Cart
- Abandoned browse
- Lead re-engagement
- Abandoned browse (Top selling product)
Customer Lifecycle
- Birthday
- Win back defecting customers
- Win back inactive customers
- Post purchase upsell
- Registration anniversary
- First time buyer to repeat
Product Data
See all 7 articlesRetail
- Post-purchase store feedback
- First-time store buyer to repeat online
- Store post-purchase cross-sell
- Leads research online purchase offline
- Customers research online purchase offline
- Online to offline
Consumer Products
- Merchandised cross-sell
- Quality trade-up
- Warranty cross-sell
- Warranty expiration
- Product registration
- Referral offer
Shopify
- Welcome (Shopify)
- Post-purchase upsell (Shopify)
- Post-purchase cross-sell (Shopify)
- Post-purchase category cross-sell (Shopify)
- Post-purchase feedback (Shopify)
- Registration confirmation - transactional (Shopify)
Shopify Flow
SAP Account Engagement
- Overview:: SAP Account Engagement - Overview
- Win New Customers:: Form Autoresponder
- Win New Customers:: Welcome (New Contacts)
- Win New Customers:: Progressive Profiling
- Succeed by Supporting Customers:: Feedback Request
- Succeed by Supporting Customers:: Event Invitation