You can use any SAP Commerce Cloud events to trigger Interactions programs in Emarsys by using the SAP Commerce Cloud Real-Time Event trigger. The whole event payload will be sent to Emarsys in real time, for example, when the status of the order changes, the price of the order changes, etc.
Prerequisites: This event is only available to clients using the SAP Commerce Cloud integration for Emarsys.
The SAP Commerce Cloud Real-Time Event trigger also supports the following Out Of The Box events:
- Cart updates
- Various order updates
- Product reviews
You can also create and use other events such as payment updates, quote creation, etc.
For more information on SAP Commerce Cloud integration for Emarsys, see SAP Commerce Cloud - Overview.