Identify the active buyers who are likely to purchase more frequently, and make them your most valuable customers.
This lifecycle Tactic uses AI Lead lifecycle predictions to accurately target customers with a personalized email with incentives based at the predicted time and amount of the purchase, to make them convert.
It supports the Revenue objective and contributes to the Retention of active customers strategy.
The Tactic aims for active customers and uses an email campaign with reminder, including product recommendations and incentives based on predicted lifetime value.
Automation Center program
The program looks like this.
The program starts with a Recurring filter node that runs every day and uses the Predictive lifecycle segment for customers AI segment template, with the conditions set to return any customers who purchased more than once and who are are likely to convert in the next 30 days.
- Email path
After the initial email has been sent to the members of the segment, he program waits three days and then uses a combined segment to exclude all contacts who are likely to remain inactive OR who are likely to churn OR their last purchase was within the last 3 days. This is done using a combined segment with the OR operator.
- When only the potential buyers are left in the segment, a reminder email is sent to them.
- The program then waits for 27 days, since our AI segments use 30 days' of data.