Emarsys aims to empower customers with excellence through its Technical Customer Support and Professional Services Teams.

Our Product Support teams, part of the Technical Customer support, empower you to achieve more with the SAP Emarsys Customer Engagement Platform by helping you use the product effectively.

Emarsys Professional Services extend beyond the product and provides a comprehensive suite of services to help you meet your specific business needs.

Strategic, Creative and Execution services are delivered by our Emarsys Studio team to maximise time-to-value, drive your business outcomes and tailored to your unique requirements.

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Our Emarsys Professional Services teams are committed to helping every customer maximize the impact of the SAP Emarsys Platform. Our expert-led approach supports you in scoping, implementing, migrating and adopting SAP Emarsys, so you can achieve your business goals faster. With our specialized services, you will unlock value at every stage driving faster time-to-value, sustainable growth, and a clear path to your desired outcomes.

Our comprehensive services include the following:

• Implementation Services: Fit-to-Standard Analyses and best practice Data integration guidance, deliverability consulting, Mobile SDK installation consulting, Custom Development for bespoke integrations.
• Studio Services:  
  • Strategic Planning and Consultancy (Roadmaps, ROI Modelling, etc.)  
  • Migration services 
  • End-to-End Campaign Production Services for all channels 
  • Channel Templates build and optimization  
  • Strategic and Creative workshops & consultancies 
  • Creative services: Design, copywriting 
  • Audit and Optimization  
• End-User Training & Enablement: Bespoke instructor-led trainings, use-case specific enablement, group workshops and seminars.

By leveraging these services, our clients can maximize the value of the SAP Emarsys Customer Engagement Platform and achieve their desired business outcomes.