To ensure that you don’t miss important messages from people or companies you trust, it is a good idea to configure your email client not to block them. This will ensure that their emails are always delivered directly to your inbox, and not rejected or put in the Junk/Spam folder.
Below are instructions on how to add senders to your address book or safe sender list for some of the most commonly used clients and ISPs.
All of these instructions assume that:
- Your email client is open.
- You still have an email from the sender you want to add (if you have deleted the email then you may need to restore it from the trash before you can proceed).
Which version of the mail client do I have?
In most applications, you can find the version number by opening the File menu and clicking Help. If your Outlook has no Help menu entry, click File and then select Office Account. You’ll find the version and build number under Product Information.
If neither of these help, then please use your favorite search engine to find the latest instructions for your client and operating system.
Desktop mail clients
- Highlight the email.
- Click Message in the top menu.
- Click Add Sender to Address book.
- Right-click the email.
- Expand the Junk menu entry.
- Click Never Block Sender.
- Right-click the email.
- Expand the Junk menu entry.
- Click Never Block Sender.
- Highlight the email.
- Click Actions in the top menu.
- Click Junk E-Mail.
- Click Add Sender to Safe Senders list.
- Open the email.
- Click the From Address.
- Click Add to Address Book.
Webmail clients
- Open the email.
- Open the More menu using the three dots icon next to the Reply button.
- Click Add … to Contact List.
- Open the email.
- Open the More menu using the three dots icon next to the Forward button.
- Click Add to Safe Senders.
- Click OK.
- Open your Yahoo! mailbox.
- Click the address book icon on the top right side of the page.
- Click Add a New Contact.
- Fill in the fields for your new contact.
- click Save.
- Open the email.
- Click the From Address.
- Click To contacts.