End-user guides:: Web Push - Reporting – Emarsys

This article provides you information on the Web Push reporting feature.

Checking campaign-specific reporting

To display statistics related to a Web Push campaign, click the icon next to a specific campaign on the Web Push tab.

You can find the following information on this tab:

By default, statistics collected during the last 7 days are displayed here. To change the selected interval, click the time range field below the name of the push message.
You can display detailed information related to the campaign by clicking the View Details button. The following items will be displayed:
- Message name – Name of the push message.
- Interval – The selected time range.
- Domain name – Name of the domain.
- Recipient source – The selected recipient source.
- Segment name – Name of the selected segment.
- Total sent – The total number of push messages sent successfully.

This metric does not include undelivered messages.

Opens (Direct opens) – The total number of push messages opened (i.e. when a contact clicks on a message).

Undelivered – The number of messages that could not be delivered. To display detailed statistics about the undelivered push error messages, click the icon.

You can find detailed statistics on the graph. To display more information, hover your mouse over the graph. You can select a single or multiple categories by checking or unchecking the checkbox next to the specific category.